At Mi Mercado, we do our best to deliver your favorite Latin American snacks and treats as quickly as possible. Orders are usually processed within 1-3 business days, and shipping times may vary depending on your location. Once your order has been shipped, you will receive an email with a tracking number. Please note that during holidays, promotions, or periods of high demand, shipping times may be slightly longer. We carefully pack each order to ensure that your snacks arrive fresh and ready to enjoy.

We want you to be happy with every order from Mi Mercado. If there are any issues with your order, please contact us within 7 days of the delivery date. Due to the nature of food products, we do not accept returns of opened or used products. However, if your order arrives damaged, incorrect, or incomplete, we will be happy to assist you with an exchange or refund if applicable. Refunds are processed to your original payment method and may take several business days, depending on your bank or payment provider.